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Customer satisfaction is very important to us, however it has to be achieved within the parameters of our service level agreements. We always aim to provide a high quality service whilst adhering to our framework parameters.

We see our DSA customers as students in receipt of the DSA but also other professionals working in this industry such as Needs Assessors and Disability Advisors. We are always keen to hear back from people we assist in the workplace and often maintain long term relationships with our clients.

Students - please send your feedback to

Industry professionals - please send your feedback to

If you would like to make a formal complaint, please visit our Complaints page